What is Medicare's Bulk Billing?

Bulk Billing in Australia refers to a payment option under Medicare where the
psychologist bills Medicare directly for the service provided, meaning the client has
no out-of-pocket expenses. This makes psychological support more accessible,
particularly for those experiencing financial hardship. To be eligible, clients typically
need a valid Mental Health Treatment Plan (MHTP) from their GP and are eligible for up to10 session per calendar year.

What is Telehealth?

Telehealth allows clients to access psychology sessions remotely via phone or
secure video call, offering greater flexibility and convenience. It’s especially
beneficial for people living in rural or remote areas, those with mobility challenges, or
anyone who prefers the comfort and privacy of their own space. Telehealth services
are Medicare-rebatable when provided under a valid Mental Health Treatment Plan,
making psychological support more accessible regardless of location, mobility or
financial situation.

How can I make an appointment to see a telehealth psychologist?

To book a Telehealth appointment with a psychologist at Tonic, simply start by visiting
your GP to request a Mental Health Treatment Plan (MHTP). This referral allows you
to access Medicare rebates for up to 10 individual psychology sessions each
calendar year. Once you have your plan, you can contact us directly to schedule
your Telehealth sessions either by phone, email, or through our online booking
system. Telehealth appointments at Tonic are conducted via secure video or phone
call, offering professional support from the comfort and privacy of your own home.